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Guest house · Lisbon · Lisbon District

Palacio Santanna

A 3-star guest house in Lisbon with city views, shared kitchens, and a location minutes from Rossio Square.

  • 14-minute walk to Rossio Square
  • Wi-Fi throughout the property
  • Shared kitchen and sun terrace
8.1 Great 549 reviews Booking.com 8.1 · 549 reviews

About

Palacio Santanna

Palacio Santanna is a 3-star guest house set in a historic palace in Lisbon. It features 23 rooms, many with city views, and provides Wi-Fi throughout. The property includes shared spaces like a kitchen, a sun terrace, and a leisure/TV room.

Located on Rua Do Instituto Bactereologico, the guest house is a 14-minute walk from Rossio Square and about 25 minutes on foot from Time Out Market Lisboa. Guests can use the shared kitchen and dining areas, and benefit from services like express check-in/out and tour assistance.

  • No smoking on site
  • Wi-Fi
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Security

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Central location near Rossio Square — A 14-minute walk from Rossio Square and about 25 minutes on foot from Time Out Market, the guest house places you close to Lisbon's historic centre and its restaurants and bars.
  • City views from many rooms — Several rooms, including the Family Shared Bathroom Room, are noted for their city views, and guests repeatedly praise the views from their accommodations.
  • Helpful and responsive staff — Guests specifically mention the staff, particularly Maria, as friendly, helpful, and quick to respond, with one review noting a room change to a cooler floor.
  • Shared kitchens and common areas — The property offers a shared kitchen, dining tables, and a leisure/TV room, along with a sun terrace, giving guests space to relax and cook.

Worth weighing

4 to weigh
  • Shared bathrooms in many rooms — Several room types, including studios and the Family Room, come with shared bathrooms, which may not suit travellers seeking private facilities.
  • No pets allowed — The property does not permit pets, so travellers with animals will need to look elsewhere.
  • No on-site parking — The guest house does not list parking, so guests arriving by car may need to find public parking nearby.
  • Limited check-in window — Check-in is only available between 14:00 and 23:59, which may be inconvenient for late arrivals.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Double Room

  • 1 Double bed,1 King-size bed

Shared Bathroom Single Room

  • 1 Single bed

Superior Shared Bathroom Studio

  • 3 Single beds

Shared Bathroom Double Room

  • 1 Double bed,1 King-size bed

Family Shared Bathroom Room

  • 1 Bunk bed,3 Single beds,2 Double beds
  • City view
  • Heating

Deluxe Room

  • 1 Double bed,1 King-size bed,2 Single beds
  • Garden view
  • Heating
  • Balcony

Superior Shared Bathroom Double Room

  • 1 Double bed

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Wi-Fi
  • No smoking on site
  • Heating

Services

  • VIP check-in/out
  • Express check-in/out
  • Housekeeping
  • Tours/Ticket assistance

Kitchen & Living

  • Shared kitchen
  • Dining table
  • Cookware/ Kitchen utensils
  • Leisure/ TV room

Outdoor & Views

  • Terrace
  • Sun terrace
  • City view
  • Garden view
  • Balcony

Safety & Accessibility

  • Security
  • Fire extinguishers
  • Key access
  • Allergy-free rooms

Business & Family

  • Business centre
  • Meeting/ Banquet facilities
  • Cots

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.1
Great 549 reviews

Guest-rated 8.1/10 from 549 reviews

Booking.com · 8.1 · 549 reviews
8.1Verified guest

“The hotel is quite clean, with especially helpful staff, and has an amazing location right by the funicular, quiet with restaurants nearby. The room is a nice size and beautiful, with fantastic views and so much space.”

8.1Verified guest

“We booked a nicely sized room with a balcony and a shared bathroom. The food was nice and the staff were very helpful.”

8.1Verified guest

“Palacio Santanna has a fantastic location, just a short walk from restaurants and the metro. The self check-in process was seamless, and my room was nice and neat. I also enjoyed that the common areas were well-maintained. Wi-Fi was available in my room, super helpful.”

8.1Verified guest

“The view from my room was just jaw-dropping! The self check-in was nice and easy after a long flight, and the shared showers were always available with hot water, a lifesaver. Maria at reception was super chill and responded quickly when I had questions.”

8.1Verified guest

“Palacio Santanna is such a cozy place, loved the atmospheric vibe on top of the hill. Maria was super nice and changed my room to the ground floor when it was too hot upstairs. The living room and kitchen were really spacious, and the view was just so good. Plus, it's super clean and comfy.”

8.1Verified guest

“The beautiful historical palace was very central and provided a quiet room to work remotely. The owner was super responsive.”

04 — Location

Getting around Lisbon

The property sits in Lisbon.

Getting Around: The guest house is a 14-minute walk from Rossio Square, and the metro is also nearby, making it easy to explore the city.

Dining and Nightlife: Guests highlight the proximity to restaurants and bars, many within a short walk from the property.

Nearby Attractions: Time Out Market Lisboa is about a 25-minute walk away, and the historic centre is within walking distance.

Rua Do Instituto Bactereologico, 8, Lisbon, Lisbon District, 1150-190, Portugal

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
25 rooms

06 — Questions

Frequently asked

What time is check-in and check-out?

Check-in is from 14:00 to 23:59, and check-out is until 12:00.

Are pets allowed at Palacio Santanna?

No, pets are not allowed at the property.

Does the guest house have parking?

The property does not list parking facilities, so you may need to find public parking nearby.

Are there rooms with private bathrooms?

Yes, some rooms like the Double Room and Deluxe Room have private bathrooms, while several studios and the Family Room have shared bathrooms.

Is Wi-Fi available?

Yes, Wi-Fi is available throughout the property.

Are there family rooms?

Yes, there is a Family Shared Bathroom Room that includes a bunk bed, three single beds, and two double beds.

The bottom line

Palacio Santanna is a solid choice for budget-conscious travellers who want a central Lisbon base with character, city views, and shared amenities. It's especially suited for those comfortable with shared bathrooms and who prioritize location over private facilities.

8.1A practical, well-located guest house for exploring Lisbon on a budget.

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